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Patient Responsibilities

Your Doctors responsibilities

  • To treat you with respect and courtesy at all times
  • To treat you as an individual, and to discuss with you the care and treatment we can provide
  • To give you full information on the services we offer
  • To give you the most appropriate care by suitably qualified staff
  • To provide you with emergency care when you need it
  • To give you access to your health record, subject to any limitations in the law

Your responsibilities as a patient

  • To treat all staff with respect and courtesy at all times
  • To tell us if you are unsure about the treatment we are offering you
  • To ask for a home visit, only when the patient is unable to attend the medical centre through illness or infirmity
  • To request such a visit if at all possible before 10:15am
  • To ask for an out or hours visit only when necessary
  • To keep your appointments and contact the surgery in advance if you cannot
  • To be punctual for appointments, and to make a separate appointment for each member of the family wishing to see the doctor
  • Not to expect a prescription from every consultation with a doctor. There may be other options for treatment
  • To take medicines according to the instructions and to only ask for a repeat prescription if you need one
  • To let us know when you change your address or telephone number
Local Services, Let
Local Services, Let